Testimonials
James Purdey & Sons Ltd
“Synergy always respond very quickly. Technical knowledge of hardware and systems is excellent, and they have an ‘old fashioned’ approach to customer service that we trust and value very highly.”
Marion Shaw
Financial Director, James Purdey & Sons Ltd.
James Purdey & Sons, internationally renowned for bespoke sporting firearms and accessories, have had all servers and PCs supplied by Synergy since April 2000, including home PC installations for the Chairman and the MD and other board members, specialist machines for the CAD and design workshops, and a wireless solution for the shop where, says Marion Shaw, “Synergy helped us move into the 21st. century but maintained the traditional ambience that is so important to the company’s image. They are very sensitive to environments. They understand what our business is about, and they can be trusted to suggest creative solutions that are not necessarily the most expensive.”
www.purdey.com
Hydrosphere UK Ltd.
“Synergy have been very good to us. They are reliable, trustworthy and personable people who are not only expert in their field, but very good at creating good working relationships. I feel I can call any time we have a problem or need advice.”
Andy Reid
Managing Director, Hydrosphere UK Ltd.
Hydrosphere is a privately owned, UK based manufacturing and distribution Company, located in Hampshire, 60 km south west of London offering a comprehensive range of fixed and floating aids to navigation together with solutions in fish tracking and bio-telemetry. Synergy have supplied and maintain Hydrosphere's servers and workstations along with on-going telephone and on-site support.
www.hydrosphere.co.uk
The Windsor Leadership Trust
“Synergy have been great. We’ve used Andy since 1997 for both our hardware and software supply. Synergy have also been able to maintain our existing equipment. The Trust feels strongly that it is important to have reliable support.”
David McGill
Chief Executive, The Windsor Leadership Trust
The Windsor Leadership Trust is a charitable organisation dedicated to the development of exceptional leaders in every field of society. Although a relatively small organisation the Trust have always relied heavily on both e-mail and a contact management database. Synergy have been involved with the Trust now for over 8 years and numerous hardware and software upgrades. www.windsorleadershiptrust.org.uk
Gate-A-Mation Ltd.
“We were having problems with our existing IT company, which couldn’t keep up with what we needed. We called in Andy last year and he identified what we needed, and supplied it. I know I can call on him 24x7 if we have a problem, and he will resolve it. It is unusual to find someone so flexible and sensitive to our needs, and I have total trust in both his support and his honesty and transparency on costs. This is the most cost-effective way we’ve found to get the IT we want, and to keep it up and running.”
Phil Bowring
Managing Director, Gate-A-Mation Ltd.
Gate-A-Mation has established a leading position in the supply and installation of automatic gates and access control barriers over 20 years in business. Synergy took over their IT systems last year, supplying servers, networking and support. “Synergy,” says MD Phil Bowring, “is, in my experience, an exceptional company. The pricing is always realistic and honest, the recommendations and advice are never shrouded in jargon, and Andy is always open minded about looking for solutions that will fit the way we run the business, rather than what will fit the ‘standard’ IT framework.”
www.gate-a-mation.com
Bayliss Clarke Wealth Management Ltd.
“I have to say that Synergy has given us the most comprehensive and tailor-made solutions to all our specific, and sometimes complicated, IT needs. Synergy has done work for three companies I am involved with, and has delivered a consistently high standard of work and out-of-hours support. That is critical in operations where downtime can carry a massive cost in terms of lost business. I would recommend Synergy to anyone.”
Grahame Boiardini
Managing Director, Bayliss Clarke Wealth Management Ltd.
Synergy has provided consultancy, servers, desktops, laptops and out-of-hours support to Bayliss Clarke, including full remote access features and the provision of VPN links between the MD’s home and all 3 office sites. “Wherever I am, I am in touch with the business, and I’m always confident that any problems will be resolved quickly and efficiently. I work longer hours than most and am confident that I can call Andy when I am having a problem out of hours and know that he will resolve my problems and allow me to continue working.” www.baylissclarke.co.uk
John Kirk Wilson Architects Ltd.
“In our work, poor IT service can impact the business in a very rapid and devastating way. Massive amounts of productivity can be lost in a business which is so heavily IT-oriented. Andy was recommended to us, and two and a half years ago rescued us from an IT nightmare, helped us put our technical arguments and win compensation, and installed a system that simply works. That’s the way we like it. The technicalities of IT are Andy’s domain, and we are free to get on with our own areas of expertise.”
John Wilson
John Kirk Wilson Architects
John Kirk Wilson, as an architect’s practice, is heavily IT-oriented. Software is critical, with networked CAD and file-sharing being essential. ”I am now 100% confident,” says John Wilson, “that the IT operations that are essential to the business are in the best hands. No hassle. No fuss. Synergy’s customer service just works, and I know that Andy is always there to fix essential IT, 24 hours a day.”
www.johnkirkwilson.com
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